Cleaning Lady, Maltese Style
Our flat is a clean place. M and I are clean people and always make an effort to have tidy living quarters. However, we decided that perhaps once a month we should have a professional come in and do a thorough cleaning of the entire place. In between these expert interventions, we can just do some light upkeep around the house.
So, the search was on to find a good cleaner who could come at regular intervals. As with most things in Malta, we went on word-of-mouth. M’s sister suggested her own cleaning lady. We figured that somebody who is able to clean a big house belonging to a family with teenagers should have no trouble with our little two-person dwellings.
The recommended lady showed up at the agreed time, and I busied myself on the computer as she did her work. So you can imagine how very, shall we say, surprised I was when after a very short while she came up to me and said “I am finished, I am leaving now” with the confidence of somebody who had finished all her tasks. I had not heard the vacuum cleaner at all. As far as I could tell, she had not been in the bedroom. In fact, she had not even gone into the kitchen, where I had been the entire time. I did not know what to say. Perhaps in Malta things are done this way? Perhaps there are certain things that are just not done by cleaners? And so when M came home, I told him what had happened and added that at least in my non-Maltese perspective sweeping the floors and ironing a few shirts did not constitute proper house-cleaning. That was the last time she came.
Next, M’s mother offered the lady that has been helping her with the housework for years. She even offered to come with her to make sure that things got done properly. It was an offer we could not refuse. They showed up one morning, and I even went out so as not to get in their way. We both came home later to find dust still on tables. But it is very difficult to complain to one’s mother/mother-in-law about such a thing. She was a bit offended. And so we thought it best to keep family out of this matter.
What to do? We continued searching, and finally M’s good friend D said that he had a lady that came once a month and did a thorough job of his flat, where he lives alone. It sounded exactly like what we needed! He told us that she charges a bit more than usual, but she is worth every ċenteżmu. And so we gave it one more try.
D’s recommendation is a sweet lady from Rabat, who must be in her late 50’s. We had a chat with her before she began, and I explained in my staggering Maltese (this was a few months back) that we had just had a woman who swept, ironed and left, and that we really expected her to do more. She then turned to M and asked “what did he say?” At least my language skills have improved since then.
This time we made a list of what we considered basic: vacuuming, cleaning bathroom and kitchen, dusting where there was dust. Pretty simple, wouldn’t you say? We also agreed that there were other, less pressing things that could be rotated. One time she could do the balcony windows, another time she could sweep the balcony, occasionally the kitchen window, etc.
She turned out to be excellent. The house was left spotless. She was a keeper!
Since I am usually the one who is home when she comes to clean, she and I have developed a nice friendship. She is one of those relatively few Maltese who really struggles to speak English. Even though at first she would not answer me in Maltese, just like most locals do not, with time she has warmed up to the idea that instead of struggling with English she can just chat away to me in Maltese. (At least part of the time. Old habits die hard). Because believe me, she looooooooves to chat. A lot. All the time. About everything. Whether I am listening or not. Sometimes she even chats to herself. It is really charming to watch.
There are only a few caveats to follow. For example, if we leave out any dishes or pans, she will put them away where she thinks they should go, which can lead us to have to hunt all over the kitchen for them later. So I now make sure they are all put away before she arrives. The other thing is that she does not believe in recycling, so she throws everything out. In fact she throws out whatever she deems to be rubbish. So I do a quick check around the flat and make sure to put away anything that she might consider rubbish. And I take out the recyclables before she can get to them.
This morning she told me of her upcoming holiday to Corfu. It will be her first time on an airplane, and her first time outside of Malta except for three short visits to Catania in Sicily. What a great country, where cleaning ladies can take holidays on the Greek islands!
Mine actually has Lm300 curtains in her kitchen (the ones in the bedroom cost much more!) and got a designer to do up the interior of her (free Government housing) flat… Mind you, I too could do much more with my money if my income were tax free… My favourite story though is that of my friend the lawyer who gets a lady to clean the modest maisonette… and this lady actually has a house with a pool…
I really enjoyed reading your post. Wow, I wish I could speak flawless Maltese
but am still struggling to learn. In my country I could afford getting someone to clean the house and she was excellent: Esmeralda is her name and she would come home even if there was a “hurricane” literally (which in fact was more like a tropical heavy storm). Don’t get me wrong, not that I asked her to come with all the fuss about the storm, she just showed up in the morning and she had to travel from another area (about 3 hours distance from the capital). We had so much confidence in her that she even had a set of our keys! Needless to say, she left the place spotless
The phrase of the cleaning lady going to Corfu left me thinking too. Can’t imagine Esmeralda going not even to Guatemala
Totally different reality I suppose.
What I have heard as well is that these cleaning ladies can afford to do these things because their husbands work 3 jobs and that their salary is tax-free…Again, very interesting post.
Have a lovely weekend,
It’s definitely a different reality! And you have both made a very good point about the employment of women in this country. Officially, there are many women in Malta who do not work. But unofficially many have jobs such as cleaning where they earn tax-free cash. Or other times they work at the family business but are officially unemployed, which works out better again for tax purposes.
Oh and my Maltese is not exactly flawless, but I get by
Wouldn’t it be more accurate to say she is worth every euro? Just kidding, I know Malta is not adopting until Jan. 1, 2008!